Tandem’s Response to Covid-19

Tandem’s responsiveness to the COVID-19 pandemic was swift and determined, with the safety of staff, contractors, clients and their extended families to the forefront of Tandem’s concern.

Tandem moved to a remote working model in March 2020 and put in place all necessary requirements for a safe, comfortable home working environment. Tandem improved systems accessibility for all, to ensure that work carried out remotely was to the same high standard and timelines that our clients have come to expect.

Throughout the pandemic, Tandem has provided strong communication and direction regarding government updates, how they affected Tandem, what plans were in place and how work would be managed going forward. This clear and concise information was imperative to a successful transition to remote working.

Tandem staff have shown great dedication to their tasks, working remotely and collaboratively, with each other and our clients, to meet project milestones while delivering the same high-quality work.

Tandem communicated with all contractors and temps on a biweekly basis to ensure that their safety on client sites was adequate, to address any issues they might be facing and to check in on their personal well-being, and that of their families. Connectivity with our wider team at this time was vital to ensure that our people remain safe and have the resources they need to carry out their work effectively. 

Tandem has developed client driven solutions to constraints raised by COVID-19 restrictions. Tandem’s COVID-19 Essential Support Services were designed to assist clients during this time, these services included: Operations Return to Service, Construction Return to Service, Portfolio Management, Concept Design and AutoCAD / Revit support. All services offerings start with safety and government recommendations at their core and ensure that the most time efficient and cost-effective results can be achieved.

As we now plan for a return to our offices nationwide, we do so with safety as our primary concern. Social Distancing measures, a one-way traffic flow, hand sanitizing stations, meeting protocols, an Isolation room, illness, travel & return to work protocols etc. all form part of the new normal at Tandem.

Tandem’s Press Coverage

Tandem is delighted to share links to press coverage received, Tim Mulhall was interviewed by FORA and by The Examiner.  In both interviews Tim speaks of the importance of our team, their continuous development and their unique skill sets that enable our flexible and collaborative approach to the delivery of best results for our clients. Tim also speaks of our methodical and quantitative approach to risk management.  See the full interviews here:

Irish Examiner – Tandem Interview

Fora.ie – Tandem Interview

Spotlight on Services: Client Representative Team and Operational Readiness

Tandem’s ethos is one of collaboration, communication and providing our clients with the subject matter expertise they need to reach a successful project completion, which means that clients can be assured of a consistently high level of service throughout the full project life cycle.  

Tandem understands that our client’s project requirements vary, we work collaboratively with our clients to deliver bespoke solutions that meet their needs. At times clients may not have the capacity to coordinate external consultants, vendors, contractors and other stakeholders while they are focussing on managing existing operations.  Tandem will act as the Client Representative Team and manage the full project lifecycle on behalf of our clients, while ensuring that all key stakeholders are engaged and communicated with.

Tandem can deliver a highly experienced project team including engineering consultancy, project management, safety, cost and contract management, procurement, scheduling, document control, construction management, CQV and operational readiness services.

In addition to our Client Representative Team, Tandem offer stand-alone Operational Readiness Services. Tandem assists clients in the operational readiness of their facility for validation batches and subsequent commercial manufacturing. Tandem have developed a coordinated plan methodology, ensuring that client’s schedule to commercial production is expertly managed. Tandem provide expertise in coordination of stakeholders, using effective and open communication, providing governance and operational readiness risk management.